Dear Ms Yen
Thank you for picking us up at the airport, taking us to our hotel in Hanoi, arranging our train tickets to Sapa, collecting us from our hotel in Hanoi and taking us to the train station. You completed everything punctually and professionally. We had a wonderful time in Sapa and I will recommend your company to any of my friends that are visiting Vietnam.
All the Best Sharon
Dear Ms Ngoc Ha
I would like to express my sincere appreciation for your assistance organising our return train trip to Sapa on the Sapaly Express service. We were picked up promptly by your guide from our hotel in Hanoi and had no issues boarding the train. The train journey was very comfortable and exceeded our expectations. We had no problems with our return ticket from Lao Cai to Hanoi and again had a very comfortable trip back to Hanoi.
Thank you, once again.
Dear Ms Ngocha,
This is to confirm that I have received the refund amount and were very Happy to work with your firm and would recommended it to our friends.
Thank you again and appreciate the professionalism of your Company
Dear Ms NGOC HA,
We have arrived to Sapa this early morning, the train travel was perfect. Many thanks for manage my booking.
Thanks in advance!
Back in Hanoi, safe and sound. Thanks for all your help.
Sent from my LG G2
Thank you for your concern. Everything went very well.
I Will be happy to recomend your services to other travellers and friends.
Hi Ngoc Ha,
Thank you very much for the picture and the tickets.
We had a great time in Sapa.
Thanks again for a wonderful service.
Dear Ngoc Ha (Mrs),
Thank you for arranging our train travel to Sapa your travel plans were fabulous. Would it be possible for your driver to meet us at the railway station on our return from Sapa and drive us to the airport (on 2 November). Please let us know if this is possible.
Yes, we enjoy your services and we already gave your guided tours our opinion and feedback.
Victoria hotel is excellent, car very good, meal in sapa very good but in puk quak no vegetarian for me. Cruise in Halong Bay was very good.
Thank you and see you and your girl friend soon
Thanks for your email and the photos. Our trip was excellent!
Chapa and Fanxipan trains were pretty much the same in terms of quality and comfort.
Thanks again for your help! I‘ll be sure to write a positive review on Trip Advisor :)
Dear Ms Yen Ha,
Thank you so very much for being so incredibly helpful last week. We appreciate it a lot. You went out of your way with your help, we are so grateful. My friend and I would be in Hanoi on Friday and Saturday, if you don‘t mind and are free we would love to meet you for lunch on Saturday!
Vaisnavi Kumaari (Miss)
Sent from my iPhone
Hi Ms Ngoc Ha,
I had a great trip. I thought your service was very efficient and professional. Your quick and informative response to my queries was one of the reasons I chose to book with you, and I‘m glad I did. I felt very relieved after I received the final itinerary one day before flying off, knowing that my whole trip was well-arranged. It was also reassuring that I was able to pay through Paypal/Onepay as I was not comfortable sending credit card details over email (to other travel agents). The tours I went on (Hanoi city tour and Bai Dinh/Trang An) were good - the tour guides Trung and Frank were very enthusiastic and helpful.
On arrival at my hotel in Sapa, I was surprised to hear from my tour guide Phuc that I could not join the group trek, but he would take me on a private trek or motorcycle tour of the villages. Although it was not what I had expected, it turned out to be a blessing in disguise as Phuc was very knowledgeable and it was a great experience.
Thanks very much for a good trip to Vietnam. I‘m looking forward to visiting again someday.
Dear Ms.Lan Anh :
Hi,Ms.Lan Anh. How are you today?
Thank you very much for your assistant and arrangement.
We are in Sapa now.
Hi Anh , i will say thank you so much for everything , my group so happy with this time so much , i think have many time to vietnam again sure :)
See u next time :)
à l'attention de Ms Nguyen Minh,
Nous sommes allés à Sapa avec le Train Orient Express, cabine de luxe 4 couchettes aller le dimande 4 septembre 2016 et retour le mardi 6 septembre 2016.
Un taxi nous attendait à l'arrivée (pour le retour de la gare à l'aéroport de Hanoi)
Tout était parfait. Nous sommes enchantés de notre séjour.
Merci à vous et bonne continuation